Terms of Use

Effective Date: September 30, 2019

Last Updated: September 30, 2019

Please read this Terms of Use (“Terms”) carefully before using the Loop Team website, desktop and mobile application products and services (the “Services”) operated by Lentil AI (“Lentil”, “us”, “we”, or “our”). By continuing, you are agreeing to these Terms and our Privacy Policy.  These Terms are a binding agreement between you and Lentil. You must agree to and accept all of the Terms in order to use our Services. If you have any questions, please contact us at support@loopteam.co.

 

Privacy Policy

We are committed to protecting your privacy and ensuring you have a positive experience using our Services. For details about our current Privacy Policy, please read this. By using our Services, you consent to the collection and practices as specified in the Privacy Policy.

 

Changes to These Terms and Our Privacy Policy

As we continue to improve your experience with our Services, we reserve the right to amend these Terms. If we do update this agreement, we will make it public on our website and notify you by email or other means.

Our Privacy Policy may also be updated from time to time. These changes will be published on our website and our Privacy Policy clearly denotes the effective date of changes made. We encourage you to periodically review our Privacy Policy for the latest information on our privacy practices.

 

Eligibility

There are many variations of passages of Lorem Ipsum available, but the majority have suffered alteration in some form, by injected humour, or randomised words Our Services do not address anyone under the age of 13. If you are a parent or guardian and you are aware that your child is using our Services, please contact us so that we can take the necessary steps to meet your needs.

 

Fees and Payment

We currently do not charge for our Services but reserve the right to do so in the future.  You will be notified before you are charged for Services that you are currently using for free.  If you wish to continue using our Services, you must pay all applicable fees for such Services. Applicable fees include taxes, set up fees, subscription fees, or any other fee or charge associated with your Account. 

Our prices may change at any time. Of course, we will notify you of any price change and will give you an opportunity to terminate our Services and/or your Account. Your account must be current.  If we are unable to process outstanding fees with your Account, we will take the necessary steps to collect such fees. You will be responsible for all costs and expenses incurred in connection with our collection efforts, including Court costs and attorneys’ fees. We will also be entitled to interest on unpaid fees and costs, to the highest amount permitted by law.

You may cancel your subscription at any time. If you cancel, you will not receive a refund for any Service already paid for.  All fees paid to Lentil are non-refundable.

 

License

Subject to your compliance with these Terms, we grant you a non-exclusive, non-sublicensable, revocable, non-transferable license to use our Services. Except as expressly set forth herein, these Terms grant you no rights in or to the intellectual property of Lentil or any other party. The license granted in this section is conditioned on your compliance with these Terms.  In the event that you breach any provision of this Agreement, your rights under this section will immediately terminate.

 

Passive Collection of Information

Lentil and our third-party service providers automatically collect some information about you when you use our Services, using methods such as cookies and tracking technologies. Information automatically collected includes IP addresses, browser type, ISP, referring and exiting pages, files viewed, operating systems, date / time stamp, and/or clickstream data to analyze trends in the aggregate and administer the website and/or Services.

We may also use third-party service providers to augment and further enhance our user experience. You consent to our use of such third-party service providers.

 

Third-Party Integration

Our Services are integrated with applications that enhance our customer productivity and workflow experience.  You understand that we are not responsible for the practices of these third-party service providers. You agree and opt-in to permit the integration of your third-party account with our Services.  You may disconnect your third party applications from our Services at any time. You are in control.

 

Collection of Your Personal Data

We may collect the following categories of Personal Data about you when you use or interact with our Service:

  • Name
  • Title
  • Email address
  • Home / work / mobile phone number
  • Postal of other physical address
  • Credit / debit card information
  • Facebook, Slack or Google profile information (when you use either of these Services to log-in to our Product or create an Account for our Product)
  • IP addresses and other information collected passively, as further detailed in Passive Collection section below
  • Our servers automatically record certain information when you use the Service, including your IP address, operating system type and version, client version, IP addresses along the network path, and the MAC address of your internet connection (see Host Information).
  • We also automatically record information about your usage of the Service including actions taken, date and time, frequency, duration, quantity, quality, network connectivity, platform, and performance information related to logins, clicks, messages, spoken words (when you enable recording), contacts, content shared, calls, use of video and screen sharing, meetings, cloud recordings, and other feature usage information (See Usage Information).
  • Other information you upload, provide or create while using the Service (User-Generated Information) as further detailed in the User-Generated section below.

We collect and retain Personal Data and other information you upload, provide or create while using the Service (User-Generated Information), including information related to: Meetings, meeting titles, participants, meeting link, date, time and duration. We collect activity recorded in the meeting such as individuals joining and leaving the meeting.

  • Chats: Message content, sender and recipients, date, time.
  • Content shared: files, file names, file types and links to content.
  • Summaries: Meeting summaries generated by our Service that include mentions of individuals in your shared workspace, bookmarks and possible actions items. 
  • Documents and links: Documents and links presented during the meeting can be  uploaded to the meeting file.
  • Screen sharing: Screenshots of the screen shares during meetings.
  • User Status: Status information, for example about whether and when you are active, out of office, or have turned Busy. It also includes what activity you might currently be doing such as coding, messaging or meeting. You can choose whether or not to share status information with others.
  • User Profile: Profile information includes your photo, title, email address, and location.
  • Recordings and Transcriptions: When you use the Record feature, we retain and store the audio file and written transcript. You can choose whether or not to record a meeting.

 

Prohibited Use

Lentil imposes certain restrictions on your use of our Services. You represent and warrant that you will not:  (a) violate or attempt to violate any security features of our Services; (b) access content or data not intended for you, or log onto a server or account that you are not authorized to access; (c) attempt to probe, scan, or test the vulnerability of the Services, or any associated system or network, or breach security or authentication measures without proper authorization; (d) interfere or attempt to interfere with the use of the Services by any other user, host or network, including, without limitation by means of submitting a virus, overloading, “flooding,” “spamming,” “mail bombing,” or “crashing” or take any action that abuses, interferes with, or disrupts our services, networks, or accounts; (e) use our Services to send unsolicited e-mail, including without limitation promotions or advertisements for products or services; (f) forge any TCP/IP packet header or any part of the header information in any e-mail or in any uploading or posting to, or transmission, display, performance or distribution by means of, our Services; (g) attempt to modify, prepare derivative works of, reverse-engineer, decompile, disassemble or otherwise reduce or attempt to reduce to a human-perceivable form any of the source code used by Lentil in providing Services; (h) engage in an activity that is illegal, fraudulent, false, or misleading, (i) transmit through the Services any material that may infringe the intellectual property or other rights of third parties; (j) use the Services to communicate any message or material that is harassing, libelous, threatening, obscene, indecent, would violate the intellectual property rights of any party or is otherwise unlawful, that would give rise to civil liability, or that constitutes or encourages conduct that could constitute a criminal offense, under any applicable law or regulation; and (k) use the Services in violation of any Lentil policy or in a manner that violates applicable law, including but not limited to anti-spam, export control, privacy, and anti-terrorism laws and regulations and laws requiring the consent of subjects of audio and video recordings. You agree that you are solely responsible for compliance with all such laws and regulations. Any violation of this section may subject you to civil and/or criminal liability.

 

Intellectual Property

(a) Compliance with Law

When using our Services, you will obey the law and respect the intellectual property rights of others. Your use of our Services is at all times governed by and subject to laws regarding copyright ownership and use of intellectual property, generally. You agree not to upload, post, transmit, display, perform or distribute any content, information or other materials in violation of any third party’s copyrights, trademarks, or other intellectual property or proprietary rights. YOU SHALL BE SOLELY RESPONSIBLE FOR ANY VIOLATIONS OF ANY LAWS AND FOR ANY INFRINGEMENTS OF THIRD-PARTY RIGHTS CAUSED BY YOUR USE OF THE WEBSITE AND SERVICES. THE BURDEN OF PROVING THAT CONTENT, INFORMATION OR OTHER MATERIALS DO NOT VIOLATE ANY LAWS OR THIRD-PARTY RIGHTS RESTS SOLELY WITH YOU.

(b) Trademarks

LOOP TEAM™  is a trademark of Lentil AI.  Other trademarks, service marks, graphics, logos and domain names appearing on any of our material may be the trademarks of third parties.  Neither your use of our Services nor these Terms grant you any right, title or interest in or to, or any license to reproduce or otherwise use, the Lentil Marks or any third-party trademarks, service marks, graphics, logos or domain names.  You agree that any goodwill in the Lentil trademark generated as a result of your use of our Services will inure to the benefit of Lentil, and you agree to assign, and hereby do assign, all such goodwill to Lentil. You shall not at any time, nor shall you assist others to, challenge Lentil’s right, title, or interest in or to, or the validity of, the Lentil trademark.

(c) Copyrighted Materials; Copyright Notice

All content and other materials available through our Services, including without limitation the Loop Team logo, design, text, graphics, and other files, and the selection, arrangement and organization thereof, are either owned by Lentil or are the property of Lentil’s licensors and suppliers. Except as explicitly provided, neither your use of the Website and Services nor this Agreement grant you any right, title or interest in or to any such materials. Copyright © 2019 to the present, Lentil AI. ALL RIGHTS RESERVED.

(d) Recordings and Transcriptions; Notice

When you use the Record feature, you are responsible for notifying all other parties that the conversation is being recorded.  Please make sure you are complying with your local statutes and regulations governing recordings and transcriptions.

 

Disclaimers; Limitations of Liability

(a)  NO WARRANTIES  

LENTIL,, ON BEHALF OF ITSELF AND ITS LICENSORS AND SUPPLIERS, HEREBY DISCLAIMS ALL WARRANTIES. THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.”  TO THE MAXIMUM EXTENT PERMITTED BY LAW, LENTIL, ON BEHALF OF ITSELF AND ITS USERS, LICENSORS AND SUPPLIERS, EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE WEBSITE, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT.  NEITHER LENTIL NOR ITS USERS, LICENSORS OR SUPPLIERS WARRANT THAT THE SERVICES WILL MEET YOUR REQUIREMENTS OR THAT THE OPERATION OF THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE. NEITHER LENTIL NOR ITS, USERS, LICENSORS OR SUPPLIERS HAVE ANY LIABILITY WHATSOEVER FOR YOUR USE OF THE SERVICES.

(b)    YOUR RESPONSIBILITY FOR DAMAGE

YOU AGREE THAT YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK.  YOU WILL NOT HOLD LENTIL AI OR ITS USERS, LICENSORS AND SUPPLIERS, AS APPLICABLE, RESPONSIBLE FOR ANY DAMAGE THAT RESULTS FROM YOUR ACCESS TO OR USE OF THE SERVICES, INCLUDING WITHOUT LIMITATION ANY DAMAGE TO ANY OF YOUR COMPUTERS OR DATA. THE INFORMATION AND SERVICES MAY CONTAIN BUGS, ERRORS, PROBLEMS OR OTHER LIMITATIONS.

(c)   YOUR RESPONSIBILITY FOR END USERS 

YOU ARE RESPONSIBLE FOR THE ACTIVITIES OF ALL END USERS WHO ACCESS OR USE THE SERVICES THROUGH YOUR ACCOUNT AND YOU AGREE TO ENSURE THAT ANY SUCH END USER WILL COMPLY WITH THE TERMS OF THIS AGREEMENT AND ANY LENTIL AI POLICIES. LENTIL AI ASSUMES NO RESPONSIBILITY OR LIABILITY FOR VIOLATIONS. IF YOU BECOME AWARE OF ANY VIOLATION OF THIS AGREEMENT IN CONNECTION WITH THE USE OF THE SERVICES BY ANY PERSON, PLEASE CONTACT LENTIL AT support@loopteam.co. LENTIL MAY INVESTIGATE ANY COMPLAINTS AND VIOLATIONS THAT COME TO ITS ATTENTION AND MAY TAKE ANY (OR NO) ACTION THAT IT BELIEVES IS APPROPRIATE, INCLUDING, BUT NOT LIMITED TO ISSUING WARNINGS, REMOVING THE CONTENT OR TERMINATING ACCOUNTS AND/OR USER PROFILES. UNDER NO CIRCUMSTANCES WILL LENTIL BE LIABLE IN ANY WAY FOR ANY DATA OR OTHER CONTENT VIEWED WHILE USING THE SERVICES, INCLUDING, BUT NOT LIMITED TO, ANY ERRORS OR OMISSIONS IN ANY SUCH DATA OR CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF, ACCESS TO, OR DENIAL OF ACCESS TO ANY DATA OR CONTENT.

(d)   LIMITATION OF LIABILITY

THE LIABILITY OF LENTIL AND ITS LICENSORS AND SUPPLIERS IS LIMITED. TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL LENTIL OR ITS LICENSORS OR SUPPLIERS BE LIABLE FOR SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, LOST PROFITS, LOST DATA OR CONFIDENTIAL OR OTHER INFORMATION, LOSS OF PRIVACY, FAILURE TO MEET ANY DUTY INCLUDING WITHOUT LIMITATION OF GOOD FAITH OR OF REASONABLE CARE, NEGLIGENCE, OR OTHERWISE, REGARDLESS OF THE FORESEEABILITY OF THOSE DAMAGES OR OF ANY ADVICE OR NOTICE GIVEN TO LENTIL OR ITS LICENSORS AND SUPPLIERS ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE WEBSITE OR SERVICES. THIS LIMITATION SHALL APPLY REGARDLESS OF WHETHER THE DAMAGES ARISE OUT OF BREACH OF CONTRACT, TORT, OR ANY OTHER LEGAL THEORY OR FORM OF ACTION.  ADDITIONALLY, THE MAXIMUM LIABILITY OF LENTIL AND ITS LICENSORS AND SUPPLIERS TO YOU UNDER ALL CIRCUMSTANCES WILL BE THE LESSER OF EITHER THE AMOUNT PAID TO DATE OR $100 (ONE  HUNDRED DOLLARS). YOU AGREE THAT THIS LIMITATION OF LIABILITY REPRESENTS A REASONABLE ALLOCATION OF RISK AND IS A FUNDAMENTAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN LENTIL AND YOU. THE WEBSITE AND SERVICES WOULD NOT BE PROVIDED WITHOUT SUCH LIMITATIONS. 

(e)  APPLICATION

THE ABOVE DISCLAIMERS, WAIVERS AND LIMITATIONS DO NOT IN ANY WAY LIMIT ANY OTHER DISCLAIMER OF WARRANTIES OR ANY OTHER LIMITATION OF LIABILITY IN ANY OTHER AGREEMENT BETWEEN YOU AND LENTIL OR BETWEEN YOU AND ANY OF LENTIL’S LICENSORS AND SUPPLIERS.  SOME JURISDICTIONS MAY NOT ALLOW THE EXCLUSION OF CERTAIN IMPLIED WARRANTIES OR THE LIMITATION OF CERTAIN DAMAGES, SO SOME OF THE ABOVE DISCLAIMERS, WAIVERS AND LIMITATIONS OF LIABILITY MAY NOT APPLY TO YOU. UNLESS LIMITED OR MODIFIED BY APPLICABLE LAW, THE FOREGOING DISCLAIMERS, WAIVERS AND LIMITATIONS SHALL APPLY TO THE MAXIMUM EXTENT PERMITTED, EVEN IF ANY REMEDY FAILS ITS ESSENTIAL PURPOSE.  LENTIL’S LICENSORS AND SUPPLIERS ARE INTENDED THIRD-PARTY BENEFICIARIES OF THESE DISCLAIMERS, WAIVERS AND LIMITATIONS. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU THROUGH THE WEBSITE OR OTHERWISE SHALL ALTER ANY OF THE DISCLAIMERS OR LIMITATIONS STATED IN THIS SECTION.

 

General Representation and Warranty

You represent and warrant that your use of the Website and Services will be in accordance with this Agreement and any other Lentil policies, and with any applicable laws or regulations.

Indemnity By You

You agree to defend, indemnify and hold harmless Lentil and its officers, directors, employees, agents, affiliates, representatives, sublicensees, partners, successors, assigns, and contractors (collectively, the “Lentil Parties”) from and against any and all claims, actions, liabilities, demands, causes of action and other proceedings (collectively, “Claims”), including but not limited to legal costs and fees, arising out of or relating to:  (i) Your violation of these Terms, including without limitation any representation or warranty contained herein; (ii) Your access to or use of the Services; or (iii) Your provision to Lentil or any of the Lentil Parties of information or other data.  

The Lentil Parties will have the right, but not the obligation, to participate through counsel of their choice in any defense by you of any Claim as to which you are required to defend, indemnify or hold harmless the Lentil Parties.  You may not settle any Claim without the prior written consent of the concerned Lentil Parties.

 

Governing Law; Jurisdiction and Venue

These Terms are governed by and will be construed under the laws of the State of California, without regard to the conflicts of laws provisions thereof. Any dispute arising from or relating to the subject matter of these Terms shall be finally settled in Santa Clara County, California, in English, in accordance with the Streamlined Arbitration Rules and Procedures of Judicial Arbitration and Mediation Services, Inc. (“JAMS”) then in effect, by one commercial arbitrator with substantial experience in resolving intellectual property and commercial contract disputes, who shall be selected from the appropriate list of JAMS arbitrators in accordance with such Rules. Judgment upon the award rendered by such arbitrator may be entered in any court of competent jurisdiction. Notwithstanding the foregoing obligation to arbitrate disputes, each party shall have the right to pursue injunctive or other equitable relief at any time, from any court of competent jurisdiction. For all purposes of this Agreement, the parties consent to exclusive jurisdiction and venue in the state or federal courts located in, respectively, Santa Clara County, California, or the Northern District of California.

 

Termination

(a) By Lentil 

WITHOUT LIMITING ANY OTHER PROVISION OF THIS AGREEMENT, LENTIL AI RESERVES THE RIGHT TO, IN LENTIL AI’S SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, TO DENY USE OF OUR SERVICES TO ANY PERSON OR ENTITY FOR ANY REASON OR FOR NO REASON AT ALL, INCLUDING WITHOUT LIMITATION FOR ANY BREACH OR SUSPECTED BREACH OF ANY REPRESENTATION, WARRANTY OR COVENANT CONTAINED IN THIS AGREEMENT, OR OF ANY APPLICABLE LAW OR REGULATION.  

(b)   Automatic Termination Upon Breach By You

This Agreement shall automatically terminate in the event that you breach any of the Terms, representations, warranties or covenants. Such termination shall be automatic, and shall not require any action by Lentil.

(c)    By You

You may terminate this Agreement and your rights hereunder at any time, for any or no reason at all, by providing to Lentil notice of your intention to do so, in the manner required by these Terms.

(d)  Effect of Termination

Any termination of this Agreement automatically terminates all rights and licenses granted to you under these Terms, including all rights to use our Services.  Upon termination, Lentil may, but has no obligation to, in Lentil’s sole discretion, delete from Lentil’s systems all User Content, your Personal Information and any other files or information that you made available to Lentil or that otherwise relate to your use of our Services.  Subsequent to termination, Lentil reserves the right to exercise whatever means it deems necessary to prevent your unauthorized use of our Services, including without limitation technological barriers such as IP mapping and direct contact with your Internet Service Provider.       

Lentil AI’s website contains information on how to terminate your Account. If you have purchased a Service for a specific term, such termination will be effective on the last day of the then-current term. Your Order Form may provide that a Renewal Term will begin automatically unless either party provides notice of termination at least thirty (30) days prior to the commencement of the next Renewal Term. If you fail to comply with any provision of this Agreement, Lentil may terminate this Agreement immediately and retain any fees previously paid by you. Sections 1 and 3 through 20, inclusive, shall survive any termination of this Agreement. Upon any termination of this Agreement, you must cease any further use of the Services. If at any time you are not happy with the Services, your sole remedy is to cease using the Services and follow this termination process.

(e)   Survival

Termination of this Agreement will not relieve you of your obligation to pay any fees owed Lentil.

 

General Provisions

(a) Entire Agreement; Amendment

This Agreement constitutes the entire agreement between Lentil and you concerning your use of the Services. This Agreement and any other written agreements executed between you and Lentil constitute the entire agreement concerning your use of the Services. This Agreement may only be modified by a written amendment signed by an authorized executive of Lentil or by the unilateral amendment of this Agreement by Lentil and by the posting by Lentil of such amended version.

(b) Severability; Waiver

If any part of this Agreement is held invalid or unenforceable, that part will be construed to reflect the parties’ original intent, and the remaining portions will remain in full force and effect.  A waiver by either party of any term or condition of this Agreement or any breach thereof, in any one instance, will not waive such term or condition or any subsequent breach thereof.  

(c) Assignment

This Agreement and all of your rights and obligations hereunder will not be assignable or transferable by you without the prior written consent of Lentil. This Agreement will be binding upon and will inure to the benefit of the parties, their successors and permitted assigns.

(d)  Irreparable Injury

You acknowledge and agree that any actual or threatened breach of this Agreement or infringement of proprietary or other third party rights by you would cause irreparable injury to Lentil and Lentil’s licensors and suppliers, and would therefore entitle Lentil or Lentil’s licensors or suppliers, as the case may be, to injunctive relief. 

(e)  Notices

All notices required or permitted to be given under this Agreement must be in writing.  Lentil shall give any notice by email sent to the most recent email address, if any, provided by the intended recipient to Lentil. YOU BEAR THE SOLE RESPONSIBILITY OF ENSURING THAT YOUR EMAIL ADDRESS ON FILE WITH LENTIL IS ACCURATE AND CURRENT, AND NOTICE TO YOU SHALL BE DEEMED EFFECTIVE UPON THE SENDING BY LENTIL OF AN EMAIL TO THAT ADDRESS.  You shall give any notice to Lentil by email sent to support@loopteam.co. Notices to Lentil shall be deemed effective upon the sending by you of an email to support@loopteam.co.

 

Please read these Terms of Use carefully as they apply to your use of Lentil AI’s Services.